Why do businesses use Corporate Travel Agencies?
This might be the most basic question for a travel agency as to why they need to use agencies specializing in corporate travel when there are plenty of regular travel agents in the market. Here is the importance of corporate travel agencies who have online systems which allow business travelers access to their complete itinerary.
The following information is at the fingertips of the CTAs:-
- full business itinerary details
- up-to-date tracking details of flights (including delays or rescheduling)
- transparent details about additional costs such as baggage fees or in-flight fees
- travel alerts, if any, in the destined area
- complete and up-to-date details about the visa procurement policies and identification required
- currency requirement and conversion rates
What do corporate clients expect from Corporate Travel Agencies?
Negotiated Fares
The Corporate Agencies tend to have tie-ups with hotels, car rentals, flights etc. giving them access to lower fares which can be used only by the frequent business travelers. Discounted prices are not the only advantage though as they also offer flight upgrades, room upgrades, and VIP check-in lines as required.
In-depth information about the travel industry
Corporate travel agents have access to many travel resources and most importantly, quickly, than any other leisure travel agent. Additional information helps to make the business trips convenient and comfortable.
Changes in Itinerary
When an airline ticket needs to get rescheduled or cancelled, chances are the airline or the online service provider will charge lofty fees. When booking with a corporate travel agent, most of the times schedule changes can be done at zero or minimal extra charges.
Viable emergency contacts
It is important for the business travelers to reach the correct person at the need of trouble. Corporate travel agents have the experience and professionalism to relieve stress for both the traveler and the company.
