Facebook Fraud: My Public Service Announcement
If you are a small business owner you know the value of social media marketing and your network of connections.
For months I have known about the existence of my Facebook stalker. Watching every friend I made, watching every business I connected to, watching every picture I posted, watching, watching, watching. But who cares, right? They must be watching me because I was doing something right. More about my story in a few moments.
What do business people really use Facebook for? “Businesses with fewer than five employees see Facebook and others as a way to reach targeted consumers while saving marketing expenditures during a rough economy.” (USA Today)
In the beginning I, like most business owners, accepted every friend request that came my way. The more friends the better. After all I wanted to get my business name out there. Well then came the creeps, the not so normal sounding people who wanted to be my friend. I started thinking about who was on our fan page and what our privacy settings were. I personally started thinking about the quality of the relationships versus the quantity. Long distance family teased me over how I made one thousand friends so quickly. I started thinking, who are some of these people?
Over the past year it has not been easy for the small business owner to keep up with the Facebook changes…groups, pages, fans, likes, tabs, fbml and more. So we turned to our friends and networks seeking advice and tips. Here’s where you need to be careful. Back to my story…
So the weird thing was that I knew who the stalker was but I didn’t know how he/she was watching me and my page. We were not connected in any way that I could tell. I’m not really sure what inspired me to spend several hours yesterday morning going through my connections one-by-one. I “un-friended” every single person that I hadn’t personally conversed with or met. There were musicians, bar owners, politicians, etc. My thinking was 1) we had never conversed, even on Facebook, 2) we had never done business together, and 3) we could always reconnect.
BAM, within 20 minutes the impostor sent me a Facebook friend request. Oh my gosh, my heart was pounding. I sent back a reply “Hi xxx, sorry have we ever met?“. I clicked on the person’s info, then got to their website, and got a phone number. I called the person which I must say, was really bizarre. I said, ”This will sound really strange, but did you just send me a Facebook message?” Of course the business owner was thinking “no, I don’t even know you” and then I asked the question “Is someone administrating your page for you?“ The business owner hesitated and said “yeah…but I don’t think my personal page“. In the meantime, BAM another Facebook message, “We have some mutual friends. Just looking to network and connect.” The business owner was in a state of shock. The person who was trusted to manage the company website and social media was I believe to be committing fraud. Pretending to be another person to communicate with and spy on another business for their own personal gain.
I share this story to not alarm, but to warn the independent business owner. Know who you are working with. If “an expert” wants to help you with your social media make sure you do your homework. I have helped clients and friends set up Facebook pages and NEVER did I set myself up as their administrator. I just educated them on how to do it themselves. Be sharp and protect yourself and your business!

















